Care Guide

WASHING

  • The frequency of washing will mainly depend on how often you wear your piece, but also on other factors such as the time of year (hair gets dirtier faster in hot weather), your skin type, and the activities you do while wearing it.
  • There’s no strict rule: just like with biological hair, you’ll notice when your piece needs washing because it will look duller or feel less silky—especially in areas that come into contact with your skin.
  • As a general guideline, if you wear it daily, washing it every 3–4 weeks is ideal.
  • Avoid over-washing to prolong the life of the hair.

Washing Steps

There are two safe methods to wash your piece. Choose the one that’s most comfortable for you:

 

Option 1 – In a bowl or sink:

  • Fill the sink or a bowl with lukewarm water and add sulfate- and paraben-free shampoo as it fills to create a soapy mixture
  • Hold the piece by the cap (placing your thumb along the parting line) and dip it into the water several times. With your other hand, gently smooth the water from the base to the ends.
  • Empty the sink and rinse the piece thoroughly, ensuring all product residue is removed. You may repeat this process if needed.

 

Option 2 – Under running water:

  • Rinse the piece directly under a stream of lukewarm water.
  • Apply shampoo directly to the hair, being careful not to scrub too hard. Gently massage the product through the length of the hair.
  • Remember to wash the inside of the cap as well.
  • If your piece has lace areas, be especially gentle—don’t rub or stretch the material, as it may become damaged.

 

Conditioning & Hydration:

  • First, apply a hydrating and reparative hair mask. You may leave it on for about 1 hour for deep hydration.
  • Rinse out the mask and apply conditioner. You can let it sit for around 20 minutes.
  • To distribute both products evenly, use a wide-tooth comb. Apply both products (mask and conditioner) only from mid-lengths to ends, avoiding contact with the base of the cap, as they could weaken the knots.
  • Rinse thoroughly with water until no residue remains.

 

Drying

  • Gently blot excess water with a towel—do not rub the hair
  • Let the hair air-dry or use a blow dryer, depending on your preference.

STYLING

  • If you let the hair air-dry, you may notice a slight change in texture due to frizz. This is completely normal.
  • When applying heat (to straighten or curl), the fiber will soften.
  • Always use a heat protectant and make sure the hair is completely dry before styling with hot tools.

If the cap loses its shape after washing, lightly dampen the inside, place the piece on your head, and use a blow dryer while holding it in place with your hands. This will help it mold back to your head shape.

 

Key Recommendations:

  • Don’t use temperatures above 185 ºC (365 ºF).
  • After styling, you can apply a few drops of special oil for natural hair (never before applying heat).
  • Avoid dry styling products as they can leave buildup and damage the fiber.
  • We do not recommend using heavy or aggressive oils like coconut oil, or certain brands like Olaplex, as they can affect the quality of your piece.

STORAGE

Before storing your topper or wig, brush the hair gently to avoid pulling:

  • Start from the ends, holding the base carefully
  • Then brush the mid-lengths and top layers.
  • Lastly, brush from roots to ends only once the hair is completely detangled.
  • Use a detangling brush with flexible bristles to protect the cuticles
  • Ensure all clips are closed and no hair is trapped on them before storing.
  • Avoid direct sunlight to prevent color fading or oxidation.

 

Where and how to store it:

  • For regular use: Store your topper or wig on a mannequin head or foam head to help it maintain its shape
    • For toppers, the size of the head doesn’t matter.
    • For wigs, use a head smaller than your cap size to avoid stretching.
  • For occasional use: Keep your piece in its original box, ideally inside our silk bag.


Avoid storing it in cotton or polyester bags, as they may damage the hair fiber. 

To maintain hydration, apply natural hair oil (such as argan oil) once or twice a week, even if you’re not wearing the piece.

MAINTENANCE

Regular maintenance is essential to keep your hair system soft, shiny, and in good condition over time. Think of it as caring for your own hair—with just a little extra love.

BASIC CARE ROUTINE

Hydration

  • Apply a few drops of special oil for natural hair (like argan oil) once or twice a week—even when the piece is stored.
  • Apply only to mid-lengths and ends, never to the base or before using heat tools.
  • This step is crucial because your piece is not receiving the natural oils present in our scalp
  • It also helps manage frizz, especially in humid environments or in areas more exposed to air and friction (like the top layers and sides of the hair).

Brushing

  • Brush the hair before and after wearing it, and always before storing.
  • Start from the ends and work your way up to avoid unnecessary tension.
  • If your piece has permanent waves or curls, avoid fine brushes and combs. Finger-detangling is best, or use a wide-tooth comb if needed.

Color Protection

  • Avoid prolonged exposure to sunlight, chlorine, or salt water, as these can damage or oxidize the color.
  • Hair color tends to oxidize over time, especially in lighter tones like blonde, light brown, or ash, making it warmer or reddish
  • In these cases, color refreshing or toning may be needed approximately once a year.

Avoid Harsh Products

  • Don’t use hairsprays, dry shampoos, heavy oils, or products with silicones or alcohols.
  • Avoid dry styling products in general, as they can leave residue and damage the fiber.
  • Always use products formulated for natural hair, preferably vegan, and free from silicones and sulfates.

Deep Hydration

  • If you wear your piece often, apply a deep conditioning mask every 6 to 8 weeks.
  • This may vary depending on:
    • Curly or chemically treated textures (waves, perms) are more delicate and need extra hydration.
    • Lighter colors are more processed and prone to dryness.
    • Your level of physical activity: more movement = more friction = more hydration needed.
    • The climate where you live: both dry and humid conditions can affect moisture balance.
    • The hair’s texture and color.

HAIR TYPE-SPECIFIC CARE

  • If your piece is not made of virgin hair (meaning it has been colored or processed), it will need more care.
  • The lighter the color, the more prone it is to dryness.
  • In these cases, it’s essential to keep the hair well-hydrated with a mask and seal in the moisture with oil.

COMMON ENEMIES OF HAIRPIECES

  • Friction: Constant rubbing from pillows, scarves, hoods, hats, or rough clothing can damage the fiber. Try to reduce friction as much as possible and use silk or satin scrunchies.
  • Excessive heat: Always use heat protectant and do not exceed 185 °C (365 °F).
  • Overwashing or improper washing.
  • Use of unsuitable products.

With the right care, your hair system will stay beautiful, soft, and natural-looking for much longer.